Returns & Exchanges

At Willie's Remedy+, we stand behind the quality of our hemp-infused food products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are here to help you with a return or exchange.

1

Initiate Your Request

Contact our customer support team via email within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring the product is at least half-full and the RMA number is clearly written on the outside of the box.

3

Ship the Product

Send the package to our fulfillment center using a trackable shipping method to ensure your return reaches our team safely.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing